Booking terms
These terms apply when you book Spud Legends to cater your event. We'll confirm everything in writing with your quote, and you accept these terms when you accept the quote and pay your deposit.
Party bookings
- 20% deposit secures your date.
- The balance is due by 5pm the day before the event.
- Nothing else is paid in advance.
Work functions and corporate events
For work functions and corporate events, we agree the payment terms in writing for each booking. That might be a deposit like a party booking, or an invoice paid on your company's usual terms.
If you need to cancel
Plans change. If you need to cancel a booking that has a deposit, let us know as early as you can. How much of the deposit we refund depends on how much notice you give us before the event date.
| Notice before your event | Your deposit |
|---|---|
| More than 2 weeks before | Full deposit refunded |
| 1 to 2 weeks before | Half the deposit refunded |
| Less than 1 week before | Deposit not refunded |
Need a different date instead? If we're free on the new date, we'll move your booking and your deposit with it.
If you book less than two weeks before your event, the shorter-notice refunds in the table apply from the day you book.
If we have to cancel
Very occasionally we may have to cancel, for example because of unsafe weather or ground, a breakdown or illness. If that happens, we'll tell you as soon as we can and you can choose a full refund of your deposit or a new date.
Guest numbers
Your quote is based on the number of guests you give us. Please let us know about any big change in numbers as early as possible so we can bring the right amount of food.
Your event site
We need safe, level access for the truck or trailer and enough room to set up and serve. We bring our own power and water. We arrive ahead of time to set up, so please let us know about any access times or restrictions when you book.
Serving time
Service usually runs for around 1.5 to 2 hours, depending on your event and guest numbers. We'll agree the serving time with you in your quote.
Dietary needs and allergies
Our whole menu is gluten free. Please tell us about any other allergies or dietary needs when you book, so we can talk you through the options.
Questions about these terms? Call us on 0435 818 561 or send an enquiry.